Articles

Articles on common workload problems for small U.S. businesses, and how to think about turning them into systems.

• Taking the Pain Out of Japanese–English Invoicing

  For U.S. businesses with Japanese ties that make Japanese and English invoices separately: why the work grows, and what to sort out first.

• Automating Excel Work: What to Think About First

  For people losing hours to monthly copying and totaling in Excel: how to spot tasks worth automating, and what to sort out before you decide.

• Moving Your Shifts Off Paper and Spreadsheets

  For restaurants and service businesses struggling with shift requests: why the work grows, and what to sort out before you look for a tool.

• Keeping Bookings and Inquiries from Slipping Away

  For small U.S. businesses with bookings and inquiries split across email, phone, and social media: why replies slip, and what to sort out first.

• Ending the Monthly Rebuild of Your Japan HQ Report

  For U.S. offices rebuilding their monthly Japan head office report by hand: why the work grows, and what to sort out before automating.